Nisha
26/4/2025 A Malay girl at counter 3 is so rude! So impatient and no manners. She speaks too fast and I want her to repeat again and she just shout at me !??what kind of service is this??? I'm not coming to this customer service again
Location: S36, 2nd Floor, Ipoh Parade Mall, 105, Jalan Sultan Abdul Jalil, 30450 Ipoh, Perak, Malaysia
Ipoh Parade
The U Mobile Experience Centre at Ipoh Parade is the brand's dedicated retail and service hub in the heart of Greentown. As one of Malaysia's leading telecommunications providers, U Mobile offers competitive mobile data plans, device bundles, home wireless broadband, and fibre solutions. The experience centre provides a hands-on environment where customers can explore plans, test devices, and receive personalised recommendations from trained consultants.
The second-floor outlet handles everything from new sign-ups and number porting to account management, device purchases, and technical support. U Mobile is known for its value-driven offerings, making it particularly attractive for students, young professionals, and families looking for affordable yet robust connectivity. The Ipoh Parade location adds the convenience of managing your telecom needs during a regular shopping trip.
Get connected with U Mobile at Ipoh Parade, where competitive plans and attentive service come together. It is the smarter way to stay in touch.
Based on 273 Google reviews
Based on customer ratings
Based on customer ratings
Nisha
26/4/2025 A Malay girl at counter 3 is so rude! So impatient and no manners. She speaks too fast and I want her to repeat again and she just shout at me !??what kind of service is this??? I'm not coming to this customer service again
Choong Fatt
We arrived on October 20th, 2025. Ms. Norain was very helpful and knowledgeable while guiding us through the process of switching to U Mobile. Ms. Norain, I want to express my gratitude for your patience and professionalism. We really …
Anitha
Paul service was excellent,he solved my problem quickly n easily👍🏻 …
Zulaikha
Great experience here, staff are friendly and patient Service is excellent !
Chin Kim
Good service, now use QR code to scan and queue.
U Mobile Experience Centre
U Mobile Storefront
Modern storefront with arched entrance framed in orange and yellow lighting. Large illuminated 'U' logo above the entrance. Signage includes 'UNBEATABLE', '5G NETWORK', and promotional banners like 'SWITCH TO U MOBILE'. Side panels display 'ATABLE' vertically. Above left: 'KEDAI ALAT TELEKOMUNIKASI'. Right top corner: 'LOT S36'. Interior shows circular product displays, a 'PICK UP' station, and digital screens.
Twenty 4 Convenience Store Entrance
Exterior view of a modern building with illuminated signage reading 'Twenty 4' above the entrance. The facade features a grid-like pattern of reflective panels under twilight sky. Trees are visible to the right.
Telecom Store Entrance
Storefront with arched entrance, illuminated orange 'U' logo above, signage reading 'UNBEATABLE', '5G NETWORKK UNBEA', and 'KEDAI ALAT TELEKOMUNIKASI'. Interior shows customers at counter, promotional displays, and digital screens.
U Mobile Counter Interior
Interior view of a U Mobile service counter with an orange wall featuring the white 'U mobile' logo. A black monitor labeled '3' sits on the desk, alongside office equipment including a fan, keyboard, mouse, and various small printed materials. The ceiling has recessed lighting and a circular vent. No menu or external storefront is visible.
U Mobile Queue Ticket Sign
A printed sign with a QR code instructing customers to scan it to get their queue ticket. The sign features the U Mobile logo and welcome message. In the background, part of a promotional display for 5G prepaid plans is visible.
Man kneeling on pavement with arms outstretched
A man in a plaid shirt kneels on a gravel surface with arms extended upward, facing the sky. Behind him is an old, weathered building with metal grates and shuttered windows. The foreground shows blurred asphalt texture. A clear blue sky and distant greenery are visible.
U Mobile Store Interior
Interior view of a U Mobile store with bright orange walls and white tiled floor. Customers are present; one person sits on a chair holding a fan. Displays show iPhone 16 Pro and 'FREE SERVICE' promotions. Signage includes 'the U mobile store' logo and ownership details. No menu boards or printed materials clearly visible.
The U Mobile Store Entrance
Interior view of a retail store entrance with orange facade and white signage reading 'the mobile store'. Customers are present near the counter area. A promotional display for iPhone 13 Pro is visible on a screen inside. The floor has social distancing markers. Adjacent stores include one labeled 'CENY' in yellow lettering.
The U Mobile Store Interior
Interior view of a retail store with bright orange branding, tiled floors, customer service counters, promotional displays, and staff working behind the counter.
The U Mobile Store Entrance
Interior view of a retail store entrance with an orange wall featuring the 'the U mobile store' logo in white lettering. Above the sign is Malay text 'Kedai Peralatan Telekomunikasi'. To the right, a blue and yellow sign indicates 'KEDAI BUKU' (Bookstore) with Chinese characters. The ceiling has recessed lighting fixtures.
Interior of shopping mall with telecom store display
Brightly lit indoor space with polished tile floor. Orange wall features a large digital advertisement for 5G phone promotions. A white counter displays smartphones on stands. In the background, a green Maxis storefront is visible with Minion character cutouts. A "KELUAR" exit sign hangs above an open doorway leading to another area.
Inside a U Mobile Store
Interior view of a U Mobile retail store with orange and white walls, customer service counters, seated customers wearing masks, and staff working behind the counter. A person in the foreground wears a shirt with 'AKTIF' on the back. The floor has red directional lines. There are lounge-style seating areas and promotional displays on the left wall.
The U Mobile Store Entrance
Interior view of a retail store entrance with bright orange walls and white flooring. The storefront features the 'the u mobile store' logo prominently displayed above the entrance. Customers are seen inside: one standing near an orange bench, others seated or at counter service desks. A promotional standee is positioned to the right, advertising 'HERO CALLS 788'. Adjacent to this store on the right is a bookstore with visible signage in Chinese characters ('世纪') and shelves stocked with books.
Umobile Store Interior
Interior view of a Umobile store with bright orange branding, a large screen displaying iPhone imagery, promotional banners advertising 'GILER TALK' and 'GT30 BORAK TANPA HAD', and stanchion barriers on a reflective tiled floor.
Store Interior
Modern retail space with bright lighting, orange and blue seating, digital screens displaying promotions, and a clean tiled floor. A large curved wall features illuminated signage reading 'GO U HOME 5G'. In the background, an arched doorway leads to another area with a red circular counter labeled 'MALAYSIA'. No exterior views or storefronts are visible.
Store Interior Display
A modern retail environment featuring a central circular display table with smartphones on stands, illuminated orange logo below, and promotional signage including 'SCAN FOR MORE INFO'. Background shows a counter area labeled 'PICK UP' with staff behind the counter and digital screens displaying product information. The ambiance is bright and organized, with wooden accents and clean lines.
U Mobile Store Interior
Interior of a U Mobile store with bright orange branding, customers browsing products at circular display tables, digital screens showing promotions like 'Family 1st', and signage reading 'UNBEATABLE' and 'NEW WEST 5G'. The floor is tiled, ceiling has recessed lighting, and the ambiance is modern retail-focused.
U Store Interior
Interior view of a modern retail store with bright lighting and orange branding. Customers are seen browsing products at circular display counters. Signage includes 'NEWEST 5G NETWORK' and 'UNBEATABLE'. A security guard walks past the counter area. The floor is tiled, and there's a fire extinguisher nearby.
Digi Postpaid Infinite Promotion Display
Interior of a retail space with bright yellow walls. Three digital screens above a counter display 'Digi Postpaid Infinite' promotions featuring unlimited internet+calls at RM55. Two promotional banners stand on the floor: one advertising free smartphones (vivo YO2s and Y16) with RRP prices, another promoting Digi Fibre at 100 Mbps for RM100/month. The counter holds printed materials and product boxes. Ceiling lighting and ventilation grilles are visible.
Storefront Interior View
Modern retail space with bright lighting, orange and white branding, circular display counters, promotional screens showing 'FREE GLOBAL ROAMING', 'UNBEATABLE' signage, and a large curved glass entrance archway. Visible text includes 'GO BIG, GO HOME 5G', 'BEST FOR YOUR WHOLE FAMILY', and '1 5G NETWORK UNBEA'. No staff or food items present.
Store Interior Display
Modern retail environment with white circular display table featuring two smartphones on stands and a QR code sign reading 'PLEASE SCAN TO GET A TICKET'. Background shows customer service counter with staff, digital screens displaying 'PICK UP' and promotional content. Ambient lighting includes orange accent lights. Branding visible as 'u mobile' logo on QR code. No exterior or storefront elements present.
In-game characters in virtual environment
Several stylized cartoon characters stand on a purple floor inside a building with wooden beams and hanging lights. One character has a speech bubble saying '啥?' (What?). Background includes walls with patterned wallpaper, stacked boxes, and a ball on the ground. The setting appears to be an indoor digital game world.
U Mobile Storefront Interior
Interior view of a U Mobile store with bright orange branding, customers interacting at service counters, digital displays showing promotions like '1000GB DATA', and staff attending to visitors. The space has polished flooring and modern lighting. Signage includes 'GO BIG, GO U' and 'NO.1 5G NETWORK'. No menu or printed materials are clearly visible.
U Mobile Store Interior
Interior view of a U Mobile store counter with orange wall featuring the white 'U mobile' logo. A black computer monitor displays the number 4 on its top bezel along with stickers. On the desk are a keyboard, stapler, credit card, and miscellaneous office supplies including cardboard boxes and a helmet in the background.
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